Frequently Asked Questions

• Ticketing Tiers and Annual Passports

  Depending on the annual passport you have purchased, you may be unable to visit Adventure Park on some dates listed as higher tiers. Before you visit the park, check the bottom of the Resort Information page to see if your passport is valid for that date.

• What determines the Tier of a date?

  Ticketing Tiers, listed 1 through 5, are determined via a number of factors including the predicted crowd level, the operating hours, the entertainment and activity offerings on that date, and more. Usually, more things to do means a higher tier.

• Is there any way to visit the park on a date where my annual passport is not valid?

  Yes! You can purchase discounted admission through the passholder portal if you would like to visit Adventure Park on a higher-tiered date.

• If I purchase a low tier ticket but get it refunded, can I visit on a higher tier date?

  Refunded tickets can only be used on dates that are the same tier or lower. To upgrade your ticket to a higher tier, visit Guest Services / Will Call at the park entrance.

Important Clarifications

Ticketing Tiers May Change. On some occasions, the ticketing tier shown for a specific date may change either before or on that date depending on a variety of factors.